Contextual Design

Title: Contextual Design
Abstract/Description: Contextual Design is a state-of-the-art approach to designing products directly from a designer’s understanding of how the customer works. Great product ideas come from the marriage of a designer’s detailed understanding of a customer’s need and his or her in-depth understanding of the possibilities introduced by technology. The best product designs result when the product’s designers are involved in collecting and interpreting customer data and appreciate what real people need. Contextual Design gives designers the tools to do just that.
Author/creator: Beyer, Hugh; Holtzblatt, Karen
Date: 1999
In publication: Interactions
Volume: 6
Issue: 1
Pages: 32–42
Resource type: en Background/Context
Medium: en Print
Background/context type: en Conceptual
Open access/free-text available: en Yes
ISSN: 1072-5520
DOI: 10.1145/291224.291229
URL: Open Access on Publisher's Webpage (ACM Digital Library)
Citation: Beyer, H., & Holtzblatt, K. (1999). Contextual Design. Interactions, 6(1), 32–42. https://doi.org/10.1145/291224.291229
Cited in: The Work of Improvement
Abbreviation: interactions

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