Management Theory and Total Quality: Improving Research and Practice Through Theory Development

Item

Title

Management Theory and Total Quality: Improving Research and Practice Through Theory Development

Abstract/Description

We introduce this theory-development forum by comparing total quality and management theory at both global and topic-specific levels. Our analysis suggests that management research could be enhanced by incorporating some insights of total quality into management theory. We also conclude, however, that management practice could be improved by incorporating insights from management theory into total quality efforts, and that, in fact, total quality has already incorporated many such insights. Finally, we suggest some directions for theory development and research on total quality.

Author/creator

Dean, James W.

Bowen, David E.

Date

1994

In publication

Academy of Management Review

Volume

19

Issue

3

Pages

392-418

Resource type

en Research/Scholarly Media

Resource status/form

en Published Text

Scholarship genre

en Theoretical

en Synthesis/Overview

Keywords

INDUSTRIAL efficiency

INDUSTRIAL management

LEADERSHIP

MANAGEMENT research

ORGANIZATIONAL behavior — Research

ORGANIZATIONAL effectiveness

PERFORMANCE standards

QUALITY assurance

STRATEGIC planning

TOTAL quality control

TOTAL quality management

Open access/full-text available

en Yes

Peer reviewed

en Yes

ISSN

0363-7425

DOI

10.5465/amr.1994.9412271803

URL

Official Publisher's Webpage (Academy of Management)

Open Access (JSTOR)

Citation

Dean, J. W., & Bowen, D. E. (1994). Management Theory and Total Quality: Improving Research and Practice Through Theory Development. Academy of Management Review, 19(3), 392–418. https://doi.org/10.5465/amr.1994.9412271803

Cited in

Cross-Sector Research on Continuous Learning and Improvement

Abbreviation

AMR

Item sets

OB Citations - Cross-Sector Research on Learning and Improvement

• Email