The Measurement of Quality Management Culture in Schools: Development and Validation of the Sqmcs

Item

Title

The Measurement of Quality Management Culture in Schools: Development and Validation of the Sqmcs

Abstract/Description

This paper reports on the development and validation of a survey instrument for measuring the culture of Quality Management (QM) in K-12 educational settings. The intent was to develop an instrument that would tap both the behavioral norms and the underlying values and beliefs associated with a Quality culture. The process used in the development and honing of this measurement instrument included theory review, qualitative data analysis, practitioner input, and both exploratory and confirmatory factor analytic techniques. Measures of fit and interpretability as well as reliability and validity evidence suggest the iteratively derived survey largely achieves the goal of providing verified scales for evaluating multiple aspects of a school’s Quality culture.

Author/creator

Detert, James R

Schroeder, Roger G

Cudeck, Robert

Date

2003

In publication

Journal of Operations Management

Volume

21

Issue

3

Pages

307-328

Resource type

en Research/Scholarly Media

Resource status/form

en Published Text

Scholarship genre

en Empirical

Keywords

culture

k-12 education

quality culture

quality management

tqm

Language

en

Open access/full-text available

en No

Peer reviewed

en Yes

ISSN

0272-6963

DOI

10.1016/S0272-6963(02)00130-4

URL

Official Publisher's Webpage (ScienceDirect)

Citation

Detert, J. R., Schroeder, R. G., & Cudeck, R. (2003). The Measurement of Quality Management Culture in Schools: Development and Validation of the Sqmcs. Journal of Operations Management, 21(3), 307–328. https://doi.org/10.1016/S0272-6963(02)00130-4

Abbreviation

Journal of Operations Management

Item sets

OB Citations - Traditions of Quality Improvement in Education

• Email