Managing Knowledge in Organizations: An Integrative Framework and Review of Emerging Themes

Item

Title

Managing Knowledge in Organizations: An Integrative Framework and Review of Emerging Themes

Abstract/Description

In this concluding article to the Management Science special issue on “Managing Knowledge in Organizations: Creating, Retaining, and Transferring Knowledge,” we provide an integrative framework for organizing the literature on knowledge management. The framework has two dimensions. The knowledge management outcomes of knowledge creation, retention, and transfer are represented along one dimension. Properties of the context within which knowledge management occurs are represented on the other dimension. These properties, which affect knowledge management outcomes, can be organized according to whether they are properties of a unit (e.g., individual, group, organization) involved in knowledge management, properties of relationships between units or properties of the knowledge itself. The framework is used to identify where research findings about knowledge management converge and where gaps in our understanding exist. The article discusses mechanisms of knowledge management and how those mechanisms affect a unit's ability to create, retain and transfer knowledge. Emerging themes in the literature on knowledge management are identified. Directions for future research are suggested.

Author/creator

Argote, Linda

McEvily, Bill

Reagans, Ray

Date

2003

In publication

Management Science

Volume

49

Issue

4

Pages

571-582

Keywords

innovation

knowledge management

knowledge transfer

organizational learning

organizational memory

ISSN

0025-1909

DOI

10.1287/mnsc.49.4.571.14424

URL

https://pubsonline.informs.org/doi/10.1287/mnsc.49.4.571.14424

Item sets

OB Citations - Conceptualizing, Measuring, and Evaluating Improvement Networks

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