The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Item
- Title
- The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
- Abstract/Description
- This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
- Author/creator
- Langley, Gerald J.
- Moen, Ronald D.
- Nolan, Kevin M.
- Nolan, Thomas W.
- Norman, Clifford L.
- Provost, Lloyd P.
- Date
- Edition
- 2nd ed.
- Publisher
- John Wiley & Sons
- Resource type
- en Research/Scholarly Media
- Resource status/form
- en Published Text
- Scholarship genre
- en Theoretical
- Language
- en
- Open access/full-text available
- en No
- ISBN
- 978-0-470-54903-2
- Citation
- Langley, G. J., Moen, R. D., Nolan, K. M., Nolan, T. W., Norman, C. L., & Provost, L. P. (2009). The Improvement Guide: A Practical Approach to Enhancing Organizational Performance. John Wiley & Sons.
- Item sets
- Textbooks
- Handbook Chapter 15 Citations
- Handbook Chapter 20 Citations
- OB Citations - Cross National Research on Continuous Improvement
- OB Citations - Conceptualizing, Measuring, and Evaluating Improvement Networks
- OB Citations - Cross-Sector Research on Learning and Improvement
- OB Citations - Measurement for Improvement in Education
- OB Citations - Traditions of Quality Improvement in Education
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